Samsung explains why they were limiting the performance of their smartphones

A few days ago, Samsung went through a rocky road. Some people on social media started to criticize Samsung because Samsung was doing without their users’ permission, but Samsung must have taken the consent. According to some tweets and youtube videos, Samsung was limiting the performance of their smartphones using Game Optimizing Software(GOS) app. Samsung was limiting over 10,000 apps according to some leaks and data provided by Garyeon Han. Samsung has also now answered this allegation. It was said earlier by Samsung that they were doing so to improve battery timing and decrease the heating of their devices. Click Here to know how Samsung got caught limiting the performance of their devices and how that was proved right by some Smartphone Geeks. Here’s one of them:

Samsung banned by Geekbench

Being such a big brand, Samsung had to face some consequences. Unfortunately, Samsung was banned from Geekbench because Samsung was limiting the performance of their devices. Oneplus is another brand that was also doing similar stuff, and Geekbench also denied it. According to the policy of Geekbench, if Geekbench rejects a Smartphone, it is permanently from Geekbench.

Samsung’s Official Statement

Samsung explains why they were limiting the performance of their smartphones:

“The Samsung Galaxy S22 series GOS(Game Optimization Service) is a built-in app that optimizes CPU and GPU performance to prevent excessive heat during extended gameplay. To meet the needs of various customers recently, we plan to implement an SW update that provides a performance priority option in the game booster lab in the Game launcher app as soon as possible.”

Samsung answered the following questions:

1. What is the GOS app, and what does it do?

GOS(Game Optimization Service) is an app that monitors the state of the phone and provides the optimal condition to prevent stuttering,excessive-performance degradation, and power consumption when running game apps.

2. Is it true that it adversely affects other apps other than games?

No. GOS works for product safety, such as excessive heat, especially during high-end games, and is not for the available apps other than games. Samsung also said about the 10,000 + apps. After downloading an app, Samsung noted that the GOS checks if the app is a game or not, and the post that showed data of 10,000+ apps was just for checking. And the GOS was only checking whether it was a game.

3. Why doesn’t the benchmark tool impose a performance limit?

Samsung said that the GOS didn’t include benchmarking apps because these apps are not games.

4. How much performance will the upcoming performance priority mode apply?

Samsung said it would unlock the GPU and CPU scale limit, and increasing the terminal control temperature will improve about ten frames.

5. Will there be any compromise on safety?

Samsung said that on applying the new improvement plan, they would ensure the safety of their customers even if Samsung lifts GPU and CPU clock limit.

6. This feature has been available since 2016, but why is the problem coming on S22?

Previously, there was a way around it. However, the detour route was blocked by Samsung in the version of One UI 4.0 released in November 2021. Samsung added additional blocking in One UI 4.1 in February 2022.

Samsung also said that they would update the GOS  on Galaxy S22 series and other models. That is pretty much it that Samsung provided about the GOS controversy. The things seem to be relaxed now. Samsung provided solid answers. Samsung will also give an update that will not only be available for the S22 series but also on the other device running GOS(Game Optimization Service).

Click Here to know why Geekbench banned Samsung.

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